Review of 18bet Casino

Opening its virtual doors in 2012, 18bet is a relatively new online gambling site that caters to casino players as well as sports bettors. As far as the casino side of things go, 18bet offers both live and RNG games which are provided by Microgaming’s Quickfire catalogue, with all games playable instantly in your browser window.
Software and game selection

There seems to be an almost endless supply of good quality casinos opening up that offer the Microgaming Quickfire platform and 18bet is no different in that respect. You can choose from a couple hundred slot machines including all of Microgaming’s recent big name releases such as Playboy, The Dark Knight, Avalon II and Terminator II. Each game is played in your browser window which means that there is no software to download and install, and the games can all be played on a Mac as well as a PC running Windows. In addition, selected games are available to be played via your mobile phone or tablet device such as an iPad.

If slot machines aren’t your thing, there is an extensive collection of table games to choose from. Blackjack players in particular are spoilt for choice with many different rule variations on offer including Vegas, Atlantic City, and European rules. Baccarat, Craps, European Roulette, and Caribbean Stud are among the other table games available. There are also live dealer tables for Blackjack, Baccarat, and Roulette players. Video Poker players are completely out of luck here though as there are none of these games on the site at all, which is a puzzling omission.

18bet has the usual set of progressive jackpots that are common to most Quickfire casinos, including Microgaming’s flagship Mega Moolah jackpot that can be won while playing any of the Mega Moolah series of games, along with the progressive Dark Knight game. You can see the current jackpot values at the bottom of this review.
Banking and security

The deposit and withdrawal options at 18bet are not extensive, but they do have major credit cards and common e-wallets covered. We recommend a Neteller or Skrill account when playing at online casinos as the vast majority, including 18bet, accept either without issue. 18bet’s currency support is one of the best I have seen, with the casino allowing players to deposit and play in 19 different currencies. This means that you don’t have to factor in currency conversion costs to your deposits and withdrawals. Customers from Asian countries are particularly well supported, assuming they speak English of course, as the casino only operates in the one language.

When withdrawing from your account you can expect to have to supply identity verification documents, as I was asked on my first withdrawal. The casino quotes 48 hours for withdrawals to be processed but in a pleasant surprise I had my money back in my Neteller account in under 12 hours. I was disappointed however to see in the terms that the casino enforces a 10,000 monthly withdrawal limit which limits the attraction of this casino to high stakes players.

In terms of security, all transactions between you and the casino servers are encrypted to prevent interception, as is the norm at just about every other online casino. 18bet is licensed in Curacao, which we regard as a weak licensing jurisdiction here at Casino Listings due to the lack of a formal dispute mediation and resolution process. The casino does not publish any audited payout reports, nor does it provide the theoretical RTP numbers for its games. However this is mitigated by the fact that all Quickfire games are the same at every casino that uses them.
Customer support

Support at 18bet is provided via email and live chat on the website. Unfortunately I never saw the live chat operators online and I suspect that they must operate on European daytime hours only because there are no published hours of operation on the website. In order to test the support I had to send an email enquiry and they answered my question within 6 hours which suggests that perhaps the email support operates at the same time as the live chat operators.

Comments are closed, but trackbacks and pingbacks are open.